Helping shape and improve the future of dentistry.

BDIA Education and Training

Developed by specialists, The BDIA Certificate: Introduction to Dentistry delivers benchmark training standards within the dental industry. 

Worth 20 hours of verifiable CPD, our certificate is an ideal learning resource for anyone in the dental industry who does not come from a clinical background; for example, receptionists, and practice managers at dental surgeries, as well as customer facing staff at companies including the sales teams, customer services staff, marketing departments and managerial staff. The course is designed to fast track knowledge and understanding of the industry and profession, giving students an insight into the basics of dentistry, dental equipment and an appreciation of the work of the dental team.

Under the Association’s Code of Practice, BDIA members are responsible for ensuring that their customer-facing staff has the ongoing experience, product knowledge and ability necessary to perform their duties effectively. This course is also available to non-member companies.

BDIA Certificate: Introduction to Dentistry is suitable for self-learning and supervised training as part of a company induction programme.

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Course modules

The BDIA Certificate: Introduction to Dentistry consists of 11 self-learning modules, ranging from a general introduction to the profession and industry, an oral anatomy overview, through to oral surgery, laboratory procedures, infection control and implants. Students will be tested on all 11 modules in the final exam.

Module 1:
Introduction to Dentistry

This module gives an overview of how dentistry is delivered to the population of the UK, the clinicians, and others who are involved.

Module 2:
Oral & Dental Anatomy

This module provides the basic underpinning knowledge of dental anatomy, physiology, terminology and dental charting.

Module 3:
Oral Health & Disease

This module describes the most common oral diseases and conditions and discusses methods of prevention.

Module 4:
Oral Hygiene

This module describes a range of oral hygiene aids, uses and how patients can ensure they are utilising the righht methods to meet their needs.

Module 5:
Diagnosis & Radiography

This module describes the process of an oral examination and the equipment used in oral radiography.

Module 6:
Restorative Dentistry

This module describes the disciplines of restorative dentistry, as well as the development of dental materials used.

Module 7:
Dental Technology & Laboratory Procedures

In this module you will understand the skilled nature of the work of dental technicians and the various stages in lab procedures.

Module 8:
The Dental Environment & Equipment

In this module you will understand the dental environment, surgery design and functions of dental equipment.

Module 9:
Infection Control in Dentistry

In this module you will understand the need for infection control, standard precautions and the laws relating to cross-infection.

Module 10:
Minor Oral Surgery, Anaesthesia & Sedation

This module describes the various minor oral surgical procedures that may be performed and the use of oral sedation.

Module 11:
Implant Dentistry

This module describes dental implants, how the treatment works and the clinical indications dental implants are appropriate.

Course prices

Upon enrolment, students will have up to two years to study the BDIA course before they sit the final exam. 

Enrolment costs include:

  • Online access to the course materials 24/7
  • Access to mock exam papers 
  • One entry per student to sit the exam
  • Exams are avaialble online on an on demand basis to be taken by the student when they complete all course modules


Discount is offered to employees from BDIA member companies   Electronic version
students will have access to pdfs of the course material

Member price 

(Prices are per course)
0 - 5 enrolments (no discount) £350+VAT
6 - 10 enrolments (10% discount) £315+VAT 
11 - 20 enrolments (15% discount) £300+VAT
21 - 30 enrolments (20% discount) £280+VAT
30+ enrolments (25% discount) £260+VAT
Association of Dental Administrators and Managers member price  £300+VAT

Non-member price

£700 + VAT
Member examination resit fee £75 + VAT
Association of Dental Administrators and Managers member examination resit fee £127.50 + VAT

Non-member examination resit fee

£160 + VAT

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Upon enrolment, students will have up to two years to study the BDIA Certificate: Introduction to Dentistry course before they sit the final exam. 

The exam is multiple choice format, and students have 90 minutes to complete it. In the latest version of the course there are 11 modules to study and all 11 will be tested on. 

Students are required to achieve 60% to pass the exam. A Distinction will be awarded to those achieving 80% or more. Students who successfully complete the exam will receive a digital certificate by email. Those who fail to pass can re-sit the exam at a cost of £75 for member companies and £160 for non-member companies, but will not be able to achieve a distinction.

Examinations are taken on an on demand basis, when all 11 course modules are completed the exam will unlock and the student will be able to access the exam.